Agenda · Contact

Contact us

Operated by CodeCraft Advisory LLC · Effective date: 6 November 2026 · Last updated: 6 November 2026

Pick the inbox that matches your request so it reaches the right team. Never include passwords, card details or sign-in codes in your message.

Choose the right email

Support and billing

soporte@toolworldonline.com

Help with your account, signing in, your booking page, services and hours, reminders, plan activation, payments, cancellations and billing errors.

General enquiries

hola@toolworldonline.com

Questions before you sign up, partnerships, chains and franchises interested in larger plans, feature ideas and press.

Privacy and personal data

avisos@toolworldonline.com

Questions about our Privacy Policy and data requests: access, correction, deletion or objection, and withdrawing consent.

Legal matters

legal@toolworldonline.com

Legal notices, copyright or trademark claims, reports of fraudulent or abusive pages and questions about our Terms.

Booked an appointment with a business?

Agenda is the tool the business uses, but we do not provide the service. To change, cancel or ask about your appointment, use the link in your confirmation email or contact the business from its booking page. To delete your data, email avisos@toolworldonline.com.

What to include in a support request

Your Agenda account email and your page link (for example agenda.toolworldonline.com/your-business).
Your browser and device (computer, tablet or phone).
What you expected, what happened, and the approximate date and time.
Any error message and a screenshot if it helps. Hide your clients' private details.

For billing, also include the PayPal transaction ID, or the date and amount of the payment.

Privacy and legal requests

Send privacy requests from the email linked to your account if possible, and tell us what you want us to do (access, correct, delete or object). We may ask for reasonable information to verify your identity and reply within the deadlines the law sets.

For a copyright, abuse or other legal claim, include the page link, a description of the content or conduct, your rights or concern, and a way to reach you.

What happens when you write

The links on this page open your own email app; this page does not send or store anything you write. We aim to answer support and billing emails within 2 business days, in Spanish or English. Reply in the same thread when following up. Correspondence is handled under our Privacy Policy.